Privacy Policy

1. Data Controller

The data controller is INNature — Local Accommodation, based in Ponta Delgada, São Miguel, Azores. For any questions related to data protection, you can contact us at info@innature.com.pt.

2. Data Collected

We collect personal data when you make a booking, fill in a contact form or browse our website. This may include: name, email address, phone number, address, payment details and stay preferences. We also collect browsing data through cookies, such as IP address, browser type and pages visited.

3. Purpose of Processing

The personal data collected is used to: process and manage bookings; respond to information and contact requests; send communications related to your stay; comply with legal and tax obligations; improve our services and website experience.

4. Legal Basis

The processing of your personal data is based on the data subject's consent, the performance of a contract (accommodation booking), compliance with legal obligations and INNature's legitimate interest in improving its services.

5. Data Sharing

Your personal data is not sold to third parties. It may be shared with service providers essential to the accommodation's operation (booking platforms, payment processors, tax authorities) and only to the extent strictly necessary.

6. Data Subject Rights

Under the GDPR, you have the right to: access your personal data; request rectification of inaccurate data; request deletion of your data; object to the processing of your data; request data portability. To exercise any of these rights, contact us at info@innature.com.pt.

7. Cookies

Our website uses cookies to improve the browsing experience and for analytical purposes. You can manage your cookie preferences at any time through your browser settings. Essential cookies are necessary for the website to function and cannot be disabled.